Privacy Policy | Fajlka Industries

 Types of Information we collect
We may collect following information from you, as you have disclosed to us:
1. Personal details (e.g. name, contact details including, residential address, documents such as Aadhaar details / PAN , and etc) provided by you to us to avail various products/services from us.
2. Your details including transaction history, balances, payment details, for effecting transfer of monies through various payment channels provided by us.
3. Financial details (e.g. income, expenses, and/or credit history) needed as part of request for some of our products/services;
4. Images of documents/ photos required to avail any of our products/services.
5. Information obtained from your mobile device by way of using our app like device location, communication information including phone number, contacts , device information (including storage, model, IMEI, Network Carrier information), transactional and promotional SMS/app notification.
Usage of Your Personal Data
We use your Personal Data in our business activities for providing our partners’ products / services and to perform, among other actions, the following:
1. To facilitate the transactions or report on these transactions;
2. To undertake research and analytics for offering or improving our products / services and their security and service quality;
3. To check and process your requirements submitted to us for products / services and / or instructions or requests received from you in respect of these products / services;
4. To share with you, updates on changes to the products / services and their terms and conditions including platform’s terms and conditions;
5. To take up or investigate any complaints / claims / disputes;
6. To respond to your queries or feedback submitted by you;
7. To verify your identity for us to provide products / services to you;
8. To monitor and review products / services from time to time;
9. To undertake financial / regulatory / management reporting, and create and maintain various risk management models;
10. To comply with the requirements of applicable laws / regulations and / or court orders / regulatory directives received by us;
Privacy Policy
Not only for a mobile recharge or data card recharge, there are millions of different ways, you can use our products and services. For example, when you share your information with us for your first mobile recharge, we use that information to make your experience even quick and rich whenever you use our mobile recharge service for second time.
As we have pledged to ourselves, to provide you a risk free and hassle free world class service. Your individual privacy is critically significant to us. Here, our Privacy Policy simply explains what kind of information we collect from you, why we collect your information and how we use collected your information, and finally, how you can update or access your information.
Though, we have tried to keep it simple and clear, but in any case you have any problem with technical terminology or any information supplied by us, you can simply contact us, to rectify your problem.
We simply collect your information, to provide better and rich experience with your subsequent visits. For example, what kind of mobile recharge, you supposedly want, what kind of bus type you like to travel and what kind of deals or offers you like the most. We collect your information in two different ways.
Technical Information – The Information We Fetch
Whenever you use our service, our analytics fetches your technical information, like your browser, ip address, your operating system, and much other technically relevant information.
We always provide an access point to your information whenever you use our services. So there is no need to worry about information access and updatation. But in any case, if you have any problem in accessing your own information, you can always contact us.
We don’t share any personal or confidential information to any third-party for commercial and personal profit. However, we use your information for our in-house projects to make better future products and services.
We collect your personal information, to understand your personal behavior, and choices, so we can create better experience for you, whenever you visit our web portal and secondly, to offer you better deals and propagation than your ideal choice.
We collect your technical information, simply for the sake of improving our back-end technology, so we can give you quick and hassle free experience. And you always come back to use our service.
We are GeoTrust certified service, which guarantees your personal information is in safe hands, and 100% secured from any internet hack or data theft attacks. Though along with GeoTrust SSL certification, we have also employed many security checks to make leak-free system.
Our Privacy Policy may change every once in a while. Though, we make these changes on growing demand of consumer or to compile with Government or Industry guidelines, but we won't decrease your rights under this Privacy Policy without your voice being heard. We will post any changes in Privacy Policy over here on this page. So keep visiting this page, for getting regular updates on privacy policy.
We want to make sure that your information is secure. To avoid any unauthorized access or disclosure, we take measures to secure and safeguard the information. Thus, you can sit in the assurance that your information is always safe with us. We do not share your information with any third-party vendor or website for business or any purpose. The information that we collect from you remains with us for the reasons mentioned above.
Cookies are text files that come in your browser to keep a note of your preferences. The use of cookies only helps in the assessment of user experience at our website. They also inform us about the traffic and help us improve the web page as per the customer needs. The information is purely taken for the analysis and improvement purpose.
Remember! By using our website, you have full consent over the privacy policy.
Fajlka can make changes to the policy at any point in time in the future. You can check this page anytime to learn about the updated aspects.
For questions regarding the privacy policy of Fajlka you can contact us.